A non refundable reservation deposit of 25% is required at time of booking for all but the 90 minute harbour tour. The balance is due at departure. We accept cash or check, however non local (City of Thunder Bay) checks must be either certified or received 3 weeks prior to departure.
Harbour tours are walk on, no reservations taken, we will though hold a spot in line if you call the day before or day of and let us know that you are planning a tour.
For Harbour tours only, Visa and debit card are accepted at the Good News Cafe restaurant which is located 1 minute from the boat in the Train Station Building. If using Visa or Debit please allow ample time to purchase tickets before departure. 20 minutes is recommended. Cash, US$ or CDN$, is accepted on board.
100% refund will be issued for the following circumstances:
•If for any reason the Sail Superior.com yacht is unable to depart on the reserved trip. (Illness of captain, mechanical difficulties etc.)
•If there is a Small Craft Advisory in effect by Environment Canada at the time the charter begins, and, the client wishes not to sail. (Frodo is not considered small craft, however if you have little experience on the water you may not enjoy the rough conditions)
•If there is continuous rain and lightning just prior to the start of the charter which is expected to last the duration of the reserved charter, and, the client wishes not to sail.
Once a charter begins there will be no refunds unless through the inability of Sail Superior to continue the reserved charter.
Sleeping Giant Sailing School:
Classes and instructional cruises are never cancelled due to weather.
Weather & Routing
Sail Superior.com reserves the right to change destinations and or routing when it is in the interest of passenger and vessel safety.
Definitions:
SMALL CRAFT ADVISORY: To alert mariners to sustained (more than two hours) weather or sea conditions, either present or forecast, that might be hazardous to small boats. If a mariner notices a Small Craft Advisory pennant displayed he should determine immediately the reason by tuning his radio to the latest marine broadcast. Decision as to the degree of hazard will be left up to the boatman, based on his experience and size and type of boat. There is no legal definition of "small craft". The Small Craft Advisory is an advisory in Coastal Waters and Nearshore forecasts for sustained winds, frequent gusts, or sea/wave conditions, exceeding defined thresholds specific to geographic areas. A Small Craft Advisory may also be issued when sea or lake ice exists that could be hazardous to small boats.
Eg. Eastern (ME..SC, Lake Erie, Lake Ontario) - Sustained winds ranging between 25 and 33 knots (except 20 to 25 knots, lower threshold area dependent, to 33 knots for harbors, bays, etc.) and/or seas/waves 5 to 7 feet and greater, area dependent.